Welcome to LT Generators. These Terms of Service (“TOS”) are a legal agreement between you, the Customer, and LT Generators. By accepting our quote or allowing us to perform work on your property, you agree to these Terms.
Please read these Terms of Service (“Terms,” “TOS”) carefully before utilizing services provided by LT Generators (“Company,” “we,” “us,” or “our”) including, but not limited to, using our website, receiving quotes, or contracting for generator installation and maintenance services. By engaging our services, you (“Customer,” “you”) agree to be bound by these Terms and are superseded by the contract you sign directly with the company on your specific order or service.
A. Description and Scope of Services
LT Generators provides professional generator installation and preventative maintenance services.
a.1. Installation Services
Our installation services include the physical placement of the generator unit, natural/LP gas plumbing, and electrical work as detailed in your specific service order or contract (“Service Order”).
- Permits: The Customer is solely responsible for obtaining and paying for all necessary municipal or local electrical and plumbing permits required for the installation. The Company will not schedule installation until proof of permits has been provided.
- Incidental Damage: Installation may require drilling holes for utility connections and moving equipment. The Customer acknowledges that incidental damage may occur to walls, ceilings, landscaping, or property during the installation process, and agrees not to hold the Company liable for such incidental damages. We recommend the Customer cover surfaces they wish to protect and remove fragile items near the work area.
- Site Preparation: The Customer is responsible for ensuring the site is accessible and prepared (e.g., concrete pad in place, clear access path) before the scheduled installation date.
a.2. Maintenance Services
Maintenance services include routine inspections, servicing, and adjustments as required to ensure optimal performance and longevity of the generator(s), as detailed in the Service Order.
- Included Services: Standard maintenance typically includes changing engine oil, changing engine oil filters, checking valves, inspecting air filters and spark plugs (replacement as needed), and checking all connections.
- Additional Repairs: Any repairs or parts needed outside of the standard preventative maintenance inspection due to wear and tear, abuse, acts of nature, or improper operation will be billed separately at the Company’s current rates for parts, labor, and mileage.
- Access: The Customer must provide timely access to the equipment and property for scheduled maintenance. The Company will typically provide advance notice (e.g., 24 hours) before arriving for a scheduled visit.
1. Our Services
We agree to install and maintain your generator(s) as described in the written proposal or invoice provided to you (the “Service Order”).
2. Your Responsibilities
You agree to:
- Ensure the work site is safe and accessible for our team.
- Obtain all necessary local building/electrical permits before installation begins.
- Pay all invoices on time according to the terms specified on the invoice.
- Follow all manufacturer guidelines for operating and maintaining your generator.
3. Payment Terms
Payment is due as outlined in your Service Order. Unpaid invoices may be subject to late fees. Orders for specific generator equipment cannot be canceled or refunded once ordered from our suppliers.
4. Warranties and Limitations
Manufacturer Warranty: The generator unit itself is covered solely by the original manufacturer’s warranty unless a wirtten contract is written is written you and the company. We are not the manufacturer.
Workmanship Warranty: We guarantee our installation and maintenance labor against defects for [e.g., 30 days] from the date of service.
Limitation of Liability: We are not responsible for indirect damages, incidental damages, or damage to landscaping/walls during the course of standard installation work. Our total liability to you for any claim will not exceed the amount you paid for the specific service in question minus non refundable costs such as permit fees and similar cost incured by the company..
5. Termination
Either party may terminate service agreements with reasonable written notice. You must pay for all services rendered up to the date of termination.
6. Governing Law
These Terms are governed by the laws of the State of California. Any disputes will be handled in the local courts of Los Angeles County or by the company County selection.
7. Contact Us
If you have any questions about these Terms, please contact us at 818-78-1470 or email Contact @ LTGenrators.com
This TOS is not the complete agreement between you and the company. To get your most comprehensive agreement with the company contact us directly about your order. This TOS is subject to change without notice and can change at any time,
SMS, Text Messages and Direct Calls Terms and Conditions
By opting into LT Generators’ text messaging service, you agree to the following:
Frequency: Message frequency varies based on your interactions with us.
Program Description: You may receive [account notifications, updates, appointment reminders company info and alerts”] from LT Genrators.
Opt-Out Instructions: You can cancel the SMS service at any time. Just text “STOP” to contact @ LTgenerators.com or in your text / SM reply message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Help Instructions: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 818-787-1470.
Rates & Liability: As always, message and data rates may apply for any messages sent to you from us and to us from you. Carriers are not liable for delayed or undelivered messages.